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FAQ
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How long does delivery take?Orders are typically delivered within 3–7 business days, depending on your location.
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How can I place an order?Simply browse our website, add the desired products to your cart, and proceed to checkout. You can create an account or check out as a guest.
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How can I track my order?Once your order is shipped, we’ll provide a tracking link via email or SMS. You can use it to monitor your order’s progress.
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Do you offer cash on delivery (COD)?Yes, we offer COD for select locations. The availability of this option will be displayed at checkout.
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Do you ship internationally?Yes we do ship internationally, Additional shipping charges applicable
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Do you offer pet grooming or consultation services?Currently, we only provide pet products. Stay tuned for updates on additional services!
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Are your products safe for pets?Yes, we source our products from trusted brands to ensure they are safe and suitable for your pets.
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Can you recommend the right products for my pet?Yes, feel free to contact our customer support team for personalized recommendations.
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Do I need to create an account to shop?No, you can check out as a guest. However, creating an account allows you to track orders, save your address, and enjoy a faster checkout experience.
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How can I stay updated on new products and offers?Subscribe to our newsletter or follow us on social media to stay informed about the latest products, deals, and pet care tips.
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How can I contact customer support?You can reach us via email at petpotindia@gmail.com or call us at +91-8333884422 during business hours.
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Can I cancel my order?You can cancel your order within 24 hours of placing it
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How do I initiate a return?Reach out to our customer service team with your order details, and they will guide you through the return process.
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What payment methods do you accept?We accept credit cards, debit cards, net banking, UPI, wallets, and cash on delivery
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Which types of pets do you cater to?We provide products for dogs, cats, birds, fish, and small pets like rabbits and hamsters.
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What is Petpot.in?Petpot.in is an online store offering a wide range of high-quality pet products, including food, toys, grooming supplies, and accessories for your beloved pets.
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